SHIPPING & DELIVERY

Shipping Schedule:

Order Day (before 1PM PST)  Your Receiving Day
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Tuesday
Friday Tuesday
Saturday Wednesday
Sunday Wednesday

All orders placed after 1PM PST will be processed the following day.

We use FedEx Next Day Deliver for you.

When your order is shipped, you will receive an email notification with a link to track the status of your shipment.

Each frozen and individually vacuum sealed product is carefully packed into a cardboard box lined with eco-friendly insulation. In order to maintain the integrity of the package contents, all beef products are packed with dry ice and/or gel packs.

Important shipping restrictions:

  • Shipments require a street address for delivery. We cannot ship to any PO boxes.
  • We ship to all of the United States (Except for Alaska and Hawaii).
  • Damage or spoilage due to incorrect or incomplete shipping addresses voids any guarantee. Please verify your shipping address.
  • Estimated delivery dates are subject to change and do not include weekends or holidays.
  • Unforeseen circumstances, such as inclement weather, can cause shipments to be delayed.
  • KAI Wagyu is not responsible for shipping delays or problems caused by the shipping company, failed delivery attempts, adverse or unpredictable weather conditions and/or acts of god.