SHIPPING & DELIVERY

Estimated Shipping Schedule:

Order Day  Your Receiving Day
Monday Thursday
Tuesday Friday
Wednesday Wednesday
Thursday Wednesday
Friday Wednesday
Saturday Wednesday
Sunday Wednesday

We ship orders from Monday to Wednesday to prevent potential weekend delays and spoilage

Your order will be safely shipped using UPS 1-2 Day Air and arrive between Wednesday – Friday (depending on the day it was shipped).

When your order is shipped, you will receive an email notification with a link to track the status of your shipment.

Each frozen and individually vacuum sealed product is carefully packed into a cardboard box lined with insulation. In order to maintain the integrity of the package contents, all perishable products are packed with eco-friendly ice packs.

Please note thawing is NORMAL and because of the vacuum-sealed nature our meat can safely be refrozen.

Important shipping restrictions:

  • Shipments require a street address for delivery. We cannot ship to any PO boxes.
  • We ship to all of the United States (Except for Alaska and Hawaii).
  • Damage or spoilage due to incorrect or incomplete shipping addresses voids any guarantee. Please verify your shipping address.
  • Estimated delivery dates are subject to change and do not include weekends or holidays.
  • Unforeseen circumstances, such as inclement weather, can cause shipments to be delayed.
  • Kai Wagyu is not responsible for shipping delays or problems caused by the shipping company, failed delivery attempts, adverse or unpredictable weather conditions.