SHIPPING & DELIVERY
Estimated Shipping Schedule:
|Order Day||Your Receiving Day|
We ship orders from Monday to Wednesday to prevent potential weekend delays and spoilage
Your order will be safely shipped using UPS 1-2 Day Air and arrive between Wednesday – Friday (depending on the day it was shipped).
When your order is shipped, you will receive an email notification with a link to track the status of your shipment.
Each frozen and individually vacuum sealed product is carefully packed into a cardboard box lined with eco-friendly insulation. In order to maintain the integrity of the package contents, all perishable products are packed with eco-friendly ice packs.
Important shipping restrictions:
- Shipments require a street address for delivery. We cannot ship to any PO boxes.
- We ship to all of the United States (Except for Alaska and Hawaii).
- Damage or spoilage due to incorrect or incomplete shipping addresses voids any guarantee. Please verify your shipping address.
- Estimated delivery dates are subject to change and do not include weekends or holidays.
- Unforeseen circumstances, such as inclement weather, can cause shipments to be delayed.
- Kai Wagyu is not responsible for shipping delays or problems caused by the shipping company, failed delivery attempts, adverse or unpredictable weather conditions.